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Choosing Your North Star Metric
There are countless metrics that community managers can track to gauge the success of their communities. From engagement rates to member growth, the variety can often be overwhelming. For this discussion, we want to hear about your 'ride or die' metric – the one you always track and report on. Why is this metric crucial for you? How did you decide on it? What process did you go through, and who did you collaborate with at your organization to choose this metric? Share your experiences, the challenges you faced, and the strategies you used to determine your community's north star metric.