Building a thriving community isn’t just about gaining new members—it’s about guiding them from passive participants to engaged advocates. In this session, we’ll explore the key stages of a community member’s journey, from their first interaction to becoming a loyal contributor and brand champion.

You’ll learn how to design an intentional onboarding experience, nurture engagement through meaningful interactions, and create pathways for leadership within your community. We’ll also cover best practices for recognizing and rewarding members, leveraging data to track engagement, and fostering a culture where members feel valued and empowered.

Whether you're building a new community or optimizing an existing one, this session will provide actionable strategies to turn newcomers into lifelong advocates who help drive your community’s success.

There will also be sessions on Salesforce, Slack and Copado so it'll be a great opportunity to not only learn new skills but also meet folks from different industries and backgrounds!

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We'll wrap up the event with food, swag, and a networking session. Limited Space. Reserve your spot today!

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