CMX Masterclass: Managing Conflict in Digital Communities

Apr 27, 2023, 4:00 – 5:00 PM

CMX HQ
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Community leaders are frequently tasked with managing conflict in their digital communities. In this Masterclass we will discuss examples of conflict, explore a 5 step plan to activate in times of conflict, and discuss how to create practice exercises to prepare community leaders.

Virtual event

About this event

Community leaders are frequently tasked with managing conflict in their digital communities. In this class we will discuss examples of conflict, explore a 5 step plan to activate in times of conflict, and discuss how to create practice exercises to prepare community leaders.

After the Masterclass, participants will be able to apply the following key takeaways:

  1. How to identify trending conflicts within the community you and fellow leaders support

  2. Receive a 5 step plan to lean into when conflict arises in your digital community

  3. Learn how to design practice exercises for leaders in your digital community to help prepare them to manage conflict

Speaker

  • Gina Graziani

    Zumba® Fitness

    Director, Membership Programs + Community

Host

  • SueJean Kang

    CMX

    Senior Events Manager

Partners

Bevy logo

Bevy

Discourse logo

Discourse

Common Room logo

Common Room

Hivebrite logo

Hivebrite

Betttermode logo

Betttermode

Khoros logo

Khoros

Virtual event