CMX Masterclass: Creating An Equitable Online Member Experience

Tue, Feb 23, 11:50 AM (PST)

About this event

Join CMX and Ashleigh Brookshaw, on February 23, from 12pm -1pm PT, for an impactful and necessary masterclass on creating an equitable member experience through online community.

Building an online community is a large-scale change management initiative and a reflection of your organization’s digital culture. What happens when your organizational culture is not as diverse or inclusive as it should be? How do you manage members experiences balanced against strategic priorities or societal pressures?

In this Masterclass, you will:

  • Learn elements of change management
  • Review DEI principles
  • Receive tips on managing member experience balanced against strategic DEI priorities
  • Build lasting equitable and inclusive experiences for your members

Be sure to join us and share this event with fellow community professionals -- this is a necessary workshop that you will not want to miss!


  • Ashleigh Brookshaw

    Ashleigh Brookshaw

    C2M Digital, LLC

    Founder & CINO

    Ashleigh Brookshaw, M.A. is a detail oriented and digital change enthusiast with expertise in online community engagement, cultural & transformative change management through DEI, and strategic digital marketing communications to drive business results. She has worked with both internal and external audiences with a variety of organizations including nonprofits like Chicago Gateway Green...

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  • Sponsors


    CMX is the world's largest network of community professionals.

    We know that community is the future of business. It's our mission to give every community the opportunity to thrive.