2021 Community Industry Report AMA

Feb 11, 2021, 4:55 – 6:30 PM


Virtual event

About this event

Join us on February 11, from 9:00AM - 10:30AM PT, for an inside look into the 2021 Community Industry Report. The CMX Community Industry Report is an annually recurring, flagship report  on the impact and value of the community industry. This event will review current community trends and a real-time AMA with David Spinks and Mary Cass. Be sure to block some time to carefully read the report and come prepared with your questions!

Our research takes a high-level, comprehensive view of the industry thanks to input from CMX, the largest community for community professionals. The 2021 Community Industry Report is a snapshot of the biggest changes year-over-year, and an invaluable resource for community professionals. The report features key insights which will help community professionals:

  • Measure industry-level criteria to help assess progress
  • Plan community strategy
  • Demonstrate the value of community
  • Provide reliable benchmarks about the community industry

Download report here!


  • David Spinks



  • Mary Cass


    Senior Content Manager


  • Beth McIntyre


    Head of Community

Virtual event