Show me your database! How are you managing your community?

Chapter & UG programs

Tuesday, September 20, 2022, 6:00 – 6:45 PM UTC

In this show-and-tell event we'll share how we're managing your members.


About this event

Got a CRM? A spreadsheet? Scraps of paper? In this event Community Managers will share how we are tracking and managing our members.

We'll talk about:

  • How do you keep track of the status of your members?
  • How is your data structured?
  • What automations are possible?
  • What tools can we use to make our lives easier?

NOTE: this event will not be recorded so that we can safely share our internal CRM systems.


  • Elijah van der Giessen


    Community Manager

  • Tali Vasilevsky


    Senior Local Communities Manager

Connect Hosts

  • Drew Frey (Zendesk)


    Senior Manager, User Community Programs

  • Kat Jarvis

    Higher Logic

    Sr Community Consultant, IBM TechXchange Community