Finding Your North Star Metric ⭐️

Chapter & UG programs

Mar 16, 2022, 7:00 – 8:00 PM

In this interactive workshop, Ashely Collins, a Product Manager at Bevy will introduce the North Star Framework as a methodology for identifying your community's north star metrics and supporting input metrics. We'll explore how a tailored measurement strategy can help you demonstrate the impact community has had on your business.

MetricsPlanning and strategy

About this event

Have you ever felt that as a community manager, you measure everything but have yet to illustrate the value of community clearly? Are you seeking to develop a dashboard for measuring and monitoring community health but don't know where to start?

In this interactive workshop, Ashely Collins, a Product Manager at Bevy will introduce the North Star Framework as a methodology for identifying your community's north star metrics and supporting input metrics. We'll explore how a tailored measurement strategy can help you demonstrate the impact community has had on your business. 

Check out these resources shared by Ashley

1) The workshop slide deck 

2) The Figma board 

3) North star metric worksheet

4) North Star Metric Playbook


This event will include break rooms, so come with your headphones and a cam!

Have any questions? Drop them on the RSVP form!

Speaker

  • Ashley Collins

    Bevy

    Product Manager - Analytics

Connect Hosts

  • Drew Frey (Zendesk)

    Zendesk

    Senior Manager, User Community Programs

  • Kat Jarvis

    Senior Community Consultant, IBM TechXchange Community

    Sr Community Consultant, IBM TechXchange Community