CMX Masterclass: What K-Pop Gets Right About Community (That Most Companies Still Don’t)

From Fans to Systems: What K-Pop Teaches Us About Community That Companies Still Miss

Summary: Cat Nilsson, Cat Nilsson, discusses the highly organized nature of K-pop fandoms, highlighting their ability to act as coordinated systems. They note that these communities don't just engage with new releases but actively organize, amplify, and enhance visibility on a large scale. In contrast, many companies treat community as an optional aspect that runs parallel to their go-to-market strategies rather than integrating it into the system. Cat Nilsson invites readers to consider how their own communities could influence product adoption, retention, or decision-making directly.
AI Summary

Think about your own community: where is it part of the GTM system, and where is it running in parallel? We're curious to see one place where your community could directly influence adoption, retention, or product decisions.

0 comments