Francis Murphy

About Me

Francis Murphy is the Director of Community at Anaplan a position he has held since 2017. Prior to Anaplan, he built the Social Customer Care and Community strategy at Optum. A dedicated multi-channel leader with proven success in driving change across Retail, Healthcare, Telecommunication and Tech industries in the UK and US. Known as an innovator and strategic thinker with expertise in building sustainable change in the customer experience to deliver against business objectives.