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Design Thinking approach that helps people better understand the problem by setting context and building empathy, analyzing and reframing the problem, and creating options that lead to the development and implementation of successful new offerings. When building community its important to deeply understand those that we are trying to serve. In this session, we will talk with community leaders on how they have iterated on community as well as working with some design thinking and service design experts at designing a journey map for a minimum viable community.
Speakers
Katherine Merand-Sinha
DC Government Department of Small & Local Business Development
DC Government Department of Small & Local Business Development
Kate has dedicated her career to rethinking the design of government to meet the needs of the public in this new economy in ways that are fair, inclusive, and aimed at widespread growth.
Kate's background is in management consulting, non-profits, human services, telecom, antitrust, and consumer protection. She received her law degree from GW and completed coursework towards a Public Policy degree at Georgetown's McCourt School while working for the DC City Government.