Integrating Brand Community Touchpoints in the Customer Journey

Fri, Oct 23, 2020, 10:00 AM (EDT)

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About this event

A brand community is one of the most versatile and valuable business assets an organization can own. It enables companies to build authentic and human-centric relationships with customers. The beauty of an online community stems from the fact that it can be deeply weaved into the entire customer journey -- right from the awareness and consideration stage to post-sales and evangelism.

Come join us in this event to learn how you can build thriving brand communities and successfully integrate social touchpoints in the customer journey.


  • Mike V.

    Mike V.


    Product Manager (Support, Learning & Community Engagement)

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  • Connect Hosts

  • Preetish P

    Preetish P

    Tribe Community Platform


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  • Nick Loconsole

    Nick Loconsole

    Tribe Community Platform

    Director of Sales

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  • CMX is the world's largest network of community professionals.

    We know that community is the future of business. It's our mission to give every community the opportunity to thrive.