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A brand community is one of the most versatile and valuable business assets an organization can own. It enables companies to build authentic and human-centric relationships with customers. The beauty of an online community stems from the fact that it can be deeply weaved into the entire customer journey -- right from the awareness and consideration stage to post-sales and evangelism.
Come join us in this event to learn how you can build thriving brand communities and successfully integrate social touchpoints in the customer journey.
Speaker
Mike V.
Pipedrive
Product Manager (Support, Learning & Community Engagement)
Mike is responsible for the learning area in Pipedrive which contains but isn't limited to Pipedrive Community, Pipedrive Academy, Knowledge Base, and Help Center. The Community, Academy, and Help Center are all platforms initiated, driven, launched, and created from scratch under his ownership.