Integrating Brand Community Touchpoints in the Customer Journey

Fri, Oct 23, 10:00 AM (EDT)

About this event

A brand community is one of the most versatile and valuable business assets an organization can own. It enables companies to build authentic and human-centric relationships with customers. The beauty of an online community stems from the fact that it can be deeply weaved into the entire customer journey -- right from the awareness and consideration stage to post-sales and evangelism.

Come join us in this event to learn how you can build thriving brand communities and successfully integrate social touchpoints in the customer journey.


  • Mike V.

    Mike V.


    Product Manager (Support, Learning & Community Engagement)

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  • Connect Hosts

  • Preetish P

    Preetish P

    Tribe Community Platform


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  • Nick Loconsole

    Nick Loconsole

    Director of Sales

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  • CMX is the world's largest network of community professionals.

    We know that community is the future of business. It's our missions to give every community the opportunity to thrive.
    Join us!