The rise of the internet has brought with it an inexorable, almost shockingly persistent drive toward community. From the first social networks to the connected world of today, the need for and value of community have emerged as unavoidable realities. The business world is keeping up, sort of. As business community expert David Spinks shows in The Business of Belonging, the successful brands of tomorrow will be those that create authentic connection, giving customers a sense of real belonging and unlocking unprecedented scale as a result.
So how do we achieve this lofty communitarian goal? Nowhere is the path made clearer than in this book. In his career of over 10 years in the business of building community, Spinks has learned what a winning community strategy looks like. From the fundamental concepts—including how community drives measurable business value, and what the appropriate metrics are—to high-level community design to practical engagement techniques, The Business of Belonging is an epic journey into the world of community building.
This book is for decision makers who want to better understand the value and opportunity of community, and for community professionals who want to level up their strategy. This book will give you a step-by-step model for strategically planning, creating, facilitating, and measuring communities that drive business growth. Attracting and retaining community members who are also loyal customers, brand evangelists, and leaders—that’s the goal for today’s connected businesses, and this book is the map to getting there.
Agenda (Pacific Time):
4:05pm Business of Belonging Presentation with David Spinks
4:40pm Audience AMA
5:00pm Live Raffle of Business of Belonging
5:10pm Event End
David Spinks launched his first online community at 14 years old for his favorite video game, Tony Hawk’s Pro Skater 4. Today he’s become a prominent leader in the community-driven business movement and has trained and advised community teams at companies like Google, Facebook, Udemy, Waze, and Airbnb. Spinks has long believed that community is the future of business and has made it his life’s pu…
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Open Source Outreach
Senior Community Manager
Jeffrey Roe is the Senior Community Manager at DecisionLink. At the forefront of Customer Value Management, DecisionLink enables value-based engagements at scale with our first-of-its-kind, enterprise-level platform, ValueCloud. He also serves as a host for the Tampa Bay, FL chapter of CMX Connect You can find him on LinkedIn and on Twitter @chaffrey.