Brand communities come in all different shapes and sizes - some are an extension of the customer success team, some focus on thought leadership, and others are for continued education - the list goes on! As communities continue to grow and as businesses continue to see the importance of implementing and nurturing community, the role of the community manager becomes integral. The community is there to give the member a voice, and the community manager is there to ensure that voice is heard. But with so many community voices speaking at once, how do you ensure each voice is being heard?
Join our panel discussion to hear how the best community builders in the business are listening to their communities and how their brands, services, and products are becoming better than ever because of it. .