CMX Connect: Listening to the Community

San Francisco

Apr 24, 2019, 1:00 – 3:30 AM

Brand communities come in all different shapes and sizes, but no matter the size, or purpose of your community, the voice of the members is arguably the most important aspect. But with so many community voices speaking at once, how do you ensure each voice is being heard? Join our panel discussion and hear how the best community builders in the business are listening to their communities.

About this event

Brand communities come in all different shapes and sizes - some are an extension of the customer success team, some focus on thought leadership, and others are for continued education - the list goes on! As communities continue to grow and as businesses continue to see the importance of implementing and nurturing community, the role of the community manager becomes integral. The community is there to give the member a voice, and the community manager is there to ensure that voice is heard. But with so many community voices speaking at once, how do you ensure each voice is being heard?

Join our panel discussion to hear how the best community builders in the business are listening to their communities and how their brands, services, and products are becoming better than ever because of it. .

Speakers

  • Sam Houston

    Bugcrowd

    Senior Community Manager

  • Connie Chang

    Wish

Moderator

  • David Spinks

    CMX

    Co-Founder

When

When

Wednesday, April 24, 2019
1:00 AM – 3:30 AM UTC

Agenda

1:00 AMCheck in, Meet & Greet
1:30 AMIntroductions
1:45 AMPanel Discussion
2:15 AMRoundtable Discussion
2:45 AMWrap up and Conversations

Host

  • John Frye

    Bevy

    Content Strategy and Social Media Producer

Featured Attendees

  • Izzy Miller

    Looker

  • Shana Sumers

    HER App

Partner

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Industrious