Let's talk about transactional and affinity vs mission motivated community members. Transactional motivations can be a bit more fickle. There are people paying for tangible benefits, and then those who provide funding because they believe in the intrinsic value of the creative output. Join us on July 31st for another event in San Francisco where we will talk to Mindy Day from Patreon and Emily Lakin from Yerba Buena Center for the Arts about how they have built communities full of intrinsic value.
We are thrilled to be collaborating with Susan Tenby and her group of community managers for this event. The San Francisco Community Managers’ Meetup (#OCTRIBE) has been a thriving community for community professionals for more than a decade, and we are excited to work together to bring the community this event.
A note about our venue:
All visitors will need to come in through the main entrance (at 185 Berry), walk straight across the courtyard to lobby 3, and go to the 6th floor. If they turn right and walk a few feet, the office is located on the right side of the hallway. There will be someone there to help you!
*In order to check into Synopsys, attendees are required to give their email address. In RSVPing, attendees are agreeing to share their email address with Synopsis.
Director of Community and Partnerships
Susan Tenby has worked in online community management since the year 2000 and has been active in social media since 2006.
In her current position as Director of Community and Partnerships for Caravan Studios, she uses her community management skills and social media listening expertise to analyze social networks, build community and generate leads in the social entrepreneurship ecosystem.
Susan runs all the social media and community channels for the organization, she drives a large portion of the partnership conversation openers using her unique ability to turn a tweet into a meeting.
As the original Online Community Manager of TechSoup, Susan was responsible for launching the organization’s active community and social media presence. Online Community Director, TechSoup.org and Nonprofit Commons in Second Life.
Susan runs the largest and longest running meetup for online community and social media professionals, The San Francisco Online Community Meetup, with an active and engaged membership of over 2370 community managers.
In the cracks of her time, Susan also squeezes in social media and community consulting and training for an assortment of small businesses and organizations, from world-famous rock bands, to yoga studios to professional associations and more.
Yerba Buena Arts Center for the Arts
Director of Community
Senior Community Manager
Emily Lakin is the Director, Community at Yerba Buena Center for the Arts (YBCA) where she builds relationships at the nexus of contemporary art and social impact. Outside of YBCA, she uses her passion for creativity and community to consult with Vytality Health, a social app for health and wellness, and The Space Program, a new privately funded arts residency program in San Francisco.
With over 7 years experience in community management, I've developed a portfolio of skills to handle anything thrown my way, which often happens in a fast-paced startup company. It may sound cheesy, but I truly go to work every day happy. Working with online communities is my favorite thing, and it's extremely rewarding to be able to help others. I love growing communities into happy, supportive, brand advocates, while also ensuring they are helping achieve business goals. To do that, I work hard, hold others accountable, always learn new things, communicate often, take risks, and analyzing results.
David is the Founder of CMX (cmxhub.com), the world's largest and most passionate network for community professionals. Thousands of community professionals come to CMX for support and education in community strategy. The community industry's largest event, CMX Summit, brings together thousands of attendees each year, and 50+ local CMX Connect chapters gather regularly around the world.
In 2019, CMX was acquired by Bevy (Bevy.com) where David serves as the VP of Community. Bevy is a leading provider of community software, powering live community events and experiences for companies like Slack, Twitch, Salesforce, Atlassian, and Duolingo.
David is a 3x startup founder, an experienced community leader, and has personally advised and trained hundreds of organizations in community strategy over the past decade.
Content Strategy and Social Media Producer
Derek Andersen is the founder and CEO of Startup Grind, a community of over 200 Chapters in 80 countries designed to educate, inspire, and connect entrepreneurs. Startup Grind's values of giving, helping others, and making friends have spread across the world. Since 2012 Startup Grind has hosted 4,000 events for more than 200,000 entrepreneurs. In 2009 Derek founded Vaporware Labs, incubating many products including Startup Grind and professional social network Commonred, which was acquired by Income.com in 2012. He lives in Palo Alto with his wife and three children.