This month we are joined by CMX founder David Spinks to give us a taster from his new book. He says “Your business problems are community problems”.
In this session David will share advice for creating community strategy, aligning it with your business objectives, and launching and managing a community to deliver scaling revenue, differentiating products, customer success and retention.
• The SPACES and the six key drivers of community success: Support, Product, Acquisition, Contribution, Engagement and Success.
• How to measure the ROI of community initiatives and outcomes
Please join this session to learn, discuss and develop a shared understanding of business of belonging with other community professionals.
David Spinks launched his first online community at 14 years old for his favorite video game, Tony Hawk’s Pro Skater 4. Today he’s become a prominent leader in the community-driven business movement and has trained and advised community teams at companies like Google, Facebook, Udemy, Waze, and Airbnb. Spinks has long believed that community is the future of business and has made it his life…
Led by Community
Growth Marketer and Community Architect