The business of belonging - how to make community your competitive advantage

Mar 25, 2021, 4:00 – 5:00 PM

London
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Virtual event

About this event

This month we are joined by CMX founder David Spinks to give us a taster from his new book. He says “Your business problems are community problems”.

In this session David will share advice for creating community strategy, aligning it with your business objectives, and launching and managing a community to deliver scaling revenue, differentiating products, customer success and retention.

Including:

• The SPACES and the six key drivers of community success: Support, Product, Acquisition, Contribution, Engagement and Success.

• How to measure the ROI of community initiatives and outcomes

Please join this session to learn, discuss and develop a shared understanding of business of belonging with other community professionals.

Speaker

  • David Spinks

    CMX

    Founder

When

When

Thursday, March 25, 2021
4:00 PM – 5:00 PM UTC

Agenda

Welcome
Presentation
Small Group Discussion
Questions
Wrap up and close
Virtual event