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A thoughtful content strategy can mean the difference between a thriving community of engaged members versus crickets.
Your content strategy may vary depending on who owns your community however the goal of providing an incredibly awesome experience to your community members should not vary. During this event, Oliver Beirne, Community Manager at Arm, will break down how to create a compelling content strategy for your community (without annoying your community).
After the discussion we'll divide into virtual breakout groups to discuss challenges within our own communities and how organisations can use community content strategies to improve the overall business. We’ll focus on learning and sharing in a supportive and constructive way and you’ll leave with practical and helpful ideas.
Speaker
Oliver Beirne
Arm
Community Manager
Oliver Beirne works as the Community Manager for Arm and is Responsible for the external customer community. Helping partners to find the answers to their Arm product questions and showcasing Arm expertise blogs.
He is an experienced community manager in both internal and external communities. Highly-skilled in training, adoption, education and measurement. His focus is people and how to…
Oliver Beirne works as the Community Manager for Arm and is Responsible for the external customer community. Helping partners to find the answers to their Arm product questions and showcasing Arm expertise blogs.
He is an experienced community manager in both internal and external communities. Highly-skilled in training, adoption, education and measurement. His focus is people and how to help them. Oliver consistently works on adoption and engagement of communities, community health-checks, post-launch community management services (user questions, training, ticket management) and managing platform upgrades/developments.