The Standing on Giants team will be sharing their 5 Elements System for Community Success, particularly focussing on how CMs can use it to champion their communities internally and get buy-in for investment, improvements and integration.

Join this session to learn from their experience implementing this system with brand-owned communities at Airbnb, O2 and Tesco Bank.

After the presentation we'll divide into virtual breakout groups to discuss what we learned and how we might apply it to our own communities or share current challenges or experiences. We’ll focus on learning and sharing in a supportive and constructive way and you’ll leave with practical and helpful ideas.