CMX Connect Ipswich Launch Event!

Switching to a virtual (Zoom) meeting - Online Ipswich, 12345 Ipswich
Wed, Apr 29, 6:00 PM (BST)

About this event

About CMX Connect

CMX Connect is a global community of community managers that aims to help community professionals to thrive through local events (+40 chapters), education, support and networking.

The CMX Connect program fulfils the need for community professionals to come together in-person and learn, grow, and, well… Connect! Are you building or managing a community? These events are for you! Read more here:

CMX Connect events are for anyone and everyone who is building or managing a community, large or small, online or off, internal or external, for business or pleasure.

CMX Connect Ipswich [Virtual] Launch Event

Given the current situation, we are moving our launch to a virtual event.  We will be using Zoom and some other integrated tools to provide an interactive experience, including networking, two talks from speakers, and breakout rooms for discussion.

Join from the comfort of your own home!

The value of community beyond the financial ROI

Community is so much more than customer care, but that's probably what convinced your leaders to invest in it. What more can community provide; what's the hard to measure real value of an engaged community? Telco communities on the surface may appear to be pure customer care backup - reducing pressure on contact centres and providing additional out of hours support.

Tiff will be sharing what she's learned about the value of an engaged community, and how EE and BT use their communities to the benefit of the wider business.

Fireside chat on supporting communities in a time of crisis

Managing a community in a time of crisis can be a challenging thing to navigate. In this fireside chat we will talk about some of the ways that experienced community managers have approached the challenging times we find ourselves in, and share ways in which we can help our community is navigate through this time of crisis.

Zoom call details

Meeting ID: 968 3335 3246

Password: 831558


  • Tiff Jones

    Tiff Jones

    EE & BT

    Multi-brand Go To Market Execution Manager

    See Bio
  • Valentina Ruffoni

    Valentina Ruffoni

    Valentina Ruffoni

    Events Manager & Community Builder

    See Bio
  • When

    Wednesday, Apr 29
    6:00 PM - 9:00 PM (BST)


    Switching to a virtual (Zoom) meeting
    Online Ipswich12345

    Connect Hosts

  • Ruth Cheesley

    Ruth Cheesley


    Mautic Project Lead

    View Profile
  • Tiffany Jones

    Tiffany Jones

    Multibrand Go to Market Manager

  • CMX is the world's largest network of community professionals.

    We know that community is the future of business. It's our missions to give every community the opportunity to thrive.