KPIs and Metrics Every Community Manager Should Track

Dec 15, 4:00 – 5:15 PM (UTC)

Ilorin ->

Virtual event
EngagementMetricsPlanning and strategy

About this event

Measuring Success in Community Management: Mastering KPIs and Metrics

As a community manager, you wear many hats. You're a content creator, a moderator, a listener, and a leader. But how do you measure the success of your community-building efforts?

In today's data-driven world, tracking the right Key Performance Indicators (KPIs) and metrics is crucial to understanding your community's health, growth, and engagement. By leveraging data and analytics, you can:

  • Make informed decisions about content, programming, and community initiatives
  • Identify areas for improvement and optimize your community strategies
  • Demonstrate the value and impact of your community to stakeholders and leadership
  • Drive meaningful connections and engagement with your audience

Join us for an in-depth exploration of the essential KPIs and metrics that every community manager should track. Our expert speaker will share practical insights and real-world examples on how to:

  • Measure community growth and engagement
  • Track content performance and optimize your content strategy
  • Monitor sentiment analysis and Net Promoter Score (NPS)
  • Use data to inform community programming and initiatives
  • Report on community metrics to stakeholders and leadership

Whether you're a seasoned community manager or just starting out, this event is designed to provide you with the knowledge, tools, and expertise needed to measure success and drive growth in your community.

What to learn:

  • A clear understanding of the essential KPIs and metrics for community management
  • Practical tips and strategies for tracking and analyzing community data
  • Insights from expert speaker on how to leverage data to drive community growth and engagement
  • Networking opportunities with fellow community managers and professionals

Don't miss this opportunity to elevate your community management skills and take your community to the next level!

Speaker

  • Fatima Al-hassan

    GDG YandyTech

    NPO Engineer/Community Manager

Connect Hosts

  • Abdulaziz Akanbi

    CMX

    Connect Director

  • Muhammad-Naasir Ibrahim-Abdulrauf

    Program Manager

  • Mariam Hassan

    Deputy Program Manager

  • Muhammad Abubakar

    Kuagi Resources

    Team member

  • Awodi Abdulmujeeb

    Team Member

  • Uthman Akinsawe

    Team Member