As online communities grow, so does the challenge of managing toxic behavior that can undermine trust, engagement, and mental well-being. This event dives deep into understanding the root causes of toxicity in digital spaces—from anonymity and lack of accountability to poor moderation practices and cultural misunderstandings. Participants will explore real-world examples and case studies of how toxicity has affected communities and learn proven methods to mitigate its impact.

We’ll cover strategies for proactive community management, including setting clear community guidelines, using tools for moderation, encouraging positive interaction, and empowering community members to support a respectful culture. Whether you’re a community manager, moderator, developer, or an active member of an online space, this session will equip you with the knowledge and tools to create and maintain a safe, inclusive, and engaging online environment.