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Three top community managers working in the education space share the lessons they’ve learned building a vibrant and engaging program.
Featuring:
Black Parents Association
Indiana University Alumni Association
ClassDojo
The best practices shared will come from education-focused organizations, but will be equally valuable to others in the nonprofit and startup sectors, too.
Unfamiliar with the role of the education+nonprofit community manager? This is a great opportunity to discover why education and nonprofit organizations are investing in the community manager role.
Founder & CEO at EyeSpy Marketing and President Of The Board Of Directors of Black Parents Association. As a highly effective and innate leader with over 20 years of event/administrative experience, 8 years of program/project management experience, and several years of training in coaching and mentorship, I think (and work) outside of the box to make goals/dreams a reality and strive to bring out the best in others (and myself) so that everyone wins. Through excellent communication, a calm demeanor, skillful management of details, and resourceful problem solving skills; I utilize diverse and practical insights, promoting new ideas to motivate strategic and impactful shifts in leadership mindset. And, when I am not making magic at my desk, I can be found enjoying the "treasures in my backyard" (I'm a NorCal Native). Or passionately working on the initiatives of the non-profit I run assisting high school students in the SMUHSD.
Lisa Koontz
Indiana University Alumni Association
"Queen of 'Buckets,'" "Connector of Dots," "Presentation Ninja,"... all nicknames Lisa Koontz has been dubbed by colleagues and leaders as Director of Strategic Initiatives for the Indiana University Alumni Association (IUAA). Lisa streamlines internal business processes and system integration, oversees the strategy development and implementation of enterprise-wide initiatives, and manages the overall progress of the IUAA’s strategic plan. Helping further the IUAA’s commitment to continuous improvement, Lisa leads a cross-functional team responsible for creating efficiencies in workflows and operations, and ensuring alignment with organizational priorities. She also maintains relationships with key leaders at Indiana University and the Indiana University Foundation (IUF), whose teams provide shared operational resources for the IUF and the IUAA. Lisa is certified in Strategic Doing, trained in Design Thinking by the Stanford d.school, and has extensive experience in professional development, strategic planning, project management, change management, event planning, and loves all things data and design.
Caitlin Warren
ClassDojo
I am the lead of community and teacher marketing at ClassDojo (classdojo.com) and the 2021 Community Professional of the Year for an Education Community.
ClassDojo is a school communication platform that teachers, students, and families use every day to build close-knit communities.
In my role, I oversee the ClassDojo Community where educators from around the world come together for support, education, and the sharing of ideas. I oversee the engagement, strategy, and structure of all our community spaces. I also plan, draft, and execute marketing campaigns to support, engage, and encourage sharing among ClassDojo teachers.
Eli loves to be a connector, bringing community together. He's been a volunteer manager, an event producer and a digital campaigner. Basically he'll take any job that allows him to enable a group of passionate people to join together to create meaningful relationships.
Currently Eli works as Community Manager with TechSoup, producing events and supporting the TechSoup Connect #Tech4Good chapters.
Matt Pearsall
Committee for Children
Matt is the community manager at Committee for Children, and international nonprofit located in Seattle, WA that is a leader in the field of social-emotional learning.As the Community Manager at Committee for Children, Matt strives to support the important work of social-emotional learning educators, advocates, and thought leaders by fostering the development strong, sustainable communities of practice. Previously, Matt developed research-based SEL curriculum for elementary, middle, and high school students, taught language arts and social studies, and (in the distant past) appeared on stage at many schools throughout the Chicagoland area dressed in chainmail and wielding a very large sword. In his spare time he chases two small children and . . . well, that’s about it.
