May 27, 5:00 – 6:00 PM (UTC)
CMX HQ ->
Derek Andersen opened CMX Summit 2026 by exploring how AI is reshaping product development, and what that means for community professionals.
As builders become increasingly AI-led and further from the customer conversation, Derek argues that community professionals now sit as the critical connective tissue between technology and the humans who want to feel heard. In a world where AI is multiplying what one person can do, the ability to build genuine human connection is becoming one of the scarcest and most valuable skills in tech.
He closed with a rallying call: if the industry grows the market and embraces AI-native ways of working, everyone who can build real connection becomes a unicorn. This session is his case for why that's you.
Summit may be over, but the conversations aren't. The CMX Post-Summit Webinar Series brings our CMX Summit 2026 speakers back for virtual sessions, so you can go deeper on the ideas that mattered most this year. Each session features live presentations followed by a Q&A, giving you direct access to the practitioners shaping our field right now.
