CMX #OfficeHours - Q&A - Software Tools to Manage Communities & Boost Engagement

CMX Community Office Hours

Jul 7, 2021, 4:00 – 5:00 PM

CMX Community Office Hours This is a community-led event where you ask your CMX peers anything about community topics.

About this event

Hello CMX Community!

This is Part 2 of our discussion on Tools and Software for Communities. Last June, we spoke about Software Platforms (containers) used to host communities.  On July 14, 2021, we will discuss other tools used by Community Managers to manage, engage with and boost their communities.

WHAT:  Discussion and Q&A about software tools used by Community Managers to manage, engage with, and boost communities. 
This includes google analytics, acclaim, calendly, and others.

Will you join us and share what tools you use?
Ask questions & learn tips that may be helpful for you and your community! 

WHY:  With the advent of many software tools for communities these days, how do you pick the right one for you?  Get your questions answered. Meet other community professionals who are in similar situations and build your network of support! This event is open to all community professionals and enthusiasts.


Andy McIlwain, Senior Community Manager, GoDaddy

Michael Hall, Founder, |
Linda Mata, Online Community Manager, PowerToFly

ARTICLES about community software tools:

The Ultimate Guide to Choosing the Right Platform by CMX

Guide: Choosing the right community platform by Andy Mcllwain

Find, compare and review the top online community platforms by Feverbee

Community Club Tools - An ever growing list of community tools & software, including reviews and thoughts from other community builders who have used the tools themselves.

Four Online Community Platforms to Compare for your Startup or Small Business by Noelle Flowers

#OfficeHours is the term we use so you can ASK US ANYTHING ABOUT Community topics:  This is your chance to ask us anything related to #community.  Whether you are new to community or an experienced professional -- tell us your challenges, concerns, questions about community management!  We pick one topic per month and we invite experts to discuss these topics with you during Question and Answer format.  Consider this a short group-mentoring session. We want to help you flourish and succeed at work, so join us!   If you have other questions, feel free to message @TinaAmper or @Claire Smith. 

VOLUNTEER:  If you are an experienced CM professional with knowledge of this topic, please join and volunteer to help answer questions.   We don't always know the answers but we sure can discuss our way out of trouble.  Right? Let's go!



Wednesday, July 7, 2021
4:00 PM – 5:00 PM UTC


4:00 PMOpen Office Hours


  • Claire Smith


    Manager, Learner Success

  • Tina Amper

    Community Management Institute