CMX #OfficeHours - Q&A How to Select Community Platforms (Software for Hosting Communities)

Jun 2, 2021, 4:00 – 5:00 PM

CMX Community Office Hours

CMX Community Office Hours This is a community-led event where you ask your CMX peers anything about community topics.

Virtual event

About this event

Hello CMX Community!

For our June 2, 2021 #OfficeHours, we will discuss "How to Select Your Community Software Platform"

WHAT:  Join us for a discussion and Q&A about software tools used to host communities. Hear how Community Managers selected their community software platform and why.  Ask questions and learn tips that may be helpful for you and your community! 

This discussion will be focused on software tools used to Host Communities. We call it Community Platform and may include forums, FB groups, etc. Next month in July 2021, we will have a Part 2 session and discuss other software tools used by Community Managers to manage a community - such as google analytics, acclaim, calendly, etc. 

WHY:  With the advent of many software tools for communities these days, how do you pick the right one for your community?  Get your questions answered. Meet other community professionals who are in similar situations and build your network of support! This event is open to all community professionals and enthusiasts.


Andy McIlwain, Senior Community Manager, GoDaddy

Michael Hall, Founder, |
Linda Mata, Online Community Manager, PowerToFly
Michael Shillingford, Community Manager, Brandwatch


Here are some articles and lists of community software tools

CMX  - The Ultimate Guide to Choosing the Right Platform

Feverbee - Find, compare and review the top online community platforms

Community Club Tools - An ever growing list of community tools & software, including reviews and thoughts from other community builders who have used the tools themselves.
Resources to Build Your Business & Community by John Saddington

#OfficeHours is the term we use so you can ASK US ANYTHING ABOUT Community topics:  This is your chance to ask us anything related to #community.  Whether you are new to community or an experienced professional -- tell us your challenges, concerns, questions about community management!  We pick one topic per month and we invite experts to discuss these topics with you during Question and Answer format.  Consider this a short group-mentoring session. We want to help you flourish and succeed at work, so join us!   If you have other questions, feel free to message @TinaAmper or @Claire Smith. 

VOLUNTEER:  If you are an experienced CM professional with knowledge of this topic, please join and volunteer to help answer questions.   We don't always know the answers but we sure can discuss our way out of trouble.  Right? Let's go!



Wednesday, June 2, 2021
4:00 PM – 5:00 PM UTC


Open Office Hours


  • Claire Smith


    Manager, Learner Success

  • Tina Amper

    Community Management Institute


Virtual event