CMX Community Office Hours - How to Manage Community Management Teams

CMX Community Office Hours

Nov 17, 2020, 11:00 PM – Nov 18, 2020, 12:00 AM

CMX Community Office Hours For us. By us. This is a community-led event where you ask your CMX peers anything about community topics.

About this event

Hello CMX Community!

Our topic for November's Office Hours will be "How to Manage Community Management Teams".  

CMX Office Hours is a community-led event where you ask your CMX peers anything about community topics.  

WHY:  Some of us have more experience in community building and are managing teams now.  While there are many resources out there for community managers to manage communities, there aren't many resources for those leading teams of community professionals. And so, we are offering this session as a way to learn from those who have been there, done that. #LearnTogether #BetterTogether. 

WHAT: Come with YOUR questions, and we will do our best to address them. Meet other community professionals who are in similar situations and build your network of support! This event is open to all community professionals and enthusiasts.

PREPARE: We encourage you to post your questions in advance in the slack channel Community-Events . Use hashtag #OfficeHours so that our subject matter experts can be identified in advance. Or, feel free to message @Claire Smith or @TinaAmper with your questions. If you are unable to attend the event in real-time, send us your questions in advance and watch the responses in the recording.  Yes, we will record the event and share the link with those who RSVP'ed.

VOLUNTEER:  If you are an experienced CM professional with knowledge of this topic, please join and volunteer to help resolve the questions.   We don't always know the answers but we sure can discuss our way out of trouble.  Right? Let's go!

Featured Attendees

  • Kevin Lau


    Head of Customer Advocacy

  • Holly Firestone


    Head of Community



November 17 – 18, 2020
11:00 PM – 12:00 AM UTC


Open Office Hours