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B2BMetricsPlanning and strategySuperuser / Ambassador programsTools/Software/Operations
About this event
We're living in an era of successful customer success communities, as Gainsight CEO Nick Mehta put it: "Without community, it's just a piece of software." Raggy Thomas, CEO of Sprinklr, added, "Community is the front door to Sprinklr."
Anirban from Gainsight and Selva from MYOB will walk us through the success strategies that worked for them. Join our conversation where we talk about how the customer success community helps to shape the businesses, align with the overall marketing goals of the organization, user groups, and much more.
Speakers
Anirban Dutta
Gainsight
Team Lead, Community
Selva Ganapathy
Auckland Council
Low Carbon Specialist
When
April 26 – 28, 2023 3:30 PM – 4:30 PM UTC
Agenda
Welcome!
Introducing the Speaker to the participants
Main Topic Discussion
Discussing various aspects of the customer success community; Strategies, red flags, gamification's, Advocacy programs and much more!
