Happy New Year everyone! As we get ready to kick off 2022, we wanted to gather everyone together for a more formal first event for this CAB Pro chapter. During this 1-hour meeting, we'll hear lessons learned on launching a new CAB program and how to conduct a proper event retro after your CAB events.
Event ManagementSuperuser / Ambassador programs
About this event
Happy New Year everyone! As we get ready to kick off 2022, we wanted to gather everyone together for a more formal first event for this CAB Pro chapter. During this 1-hour meeting, we'll cover the following topics:
Sharing the deck from today in our #customer-advisory-boards CMX Slack channel
Introduce yourself here or suggest a topic for future sessions
Check out this post-event retro template that you can start using for your CAB
Let us know what you liked in the post-event survey
We look forward to seeing you all again for our next event. Happy early CMAD to all!
Sr. Manager, Community Programs
Sr. Customer Success Manager
Head of Community & Customer Advocacy
Thursday, January 20, 2022 10:00 PM – 10:40 PM UTC
Welcome and Introductions
Overview of the agenda and introductions to the presenters.
Panel: Lessons learned in launching a new CAB program
Learn from Catherine Martinez, ThoughtSpot, and Kristie Kaaa, Bevy, on what they learned from launching a new CAB program at their organizations. We'll hear lessons learned and have time for questions and discussions.
How to conduct a proper post-event retro
Hear from Paola Johnson, ThoughtSpot, on how to conduct a post-event retrospect with your stakeholders to collect feedback on what went well and what can be improved on for next time.