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Join us for an insightful and inspiring session with our experienced Microsoft Community Managers. They’ll share proven tips and best practices on how to build and sustain vibrant, diverse communities across various platforms and audiences.
✨ You’ll learn how to use creative strategies like 'out of platform recognition' and organizing impactful local and global events to keep your community members engaged and appreciated. Plus, discover how we collaborate seamlessly across the Microsoft ecosystem through our Microsoft Community Council initiative. Don't miss this opportunity to gain actionable insights that you can apply to your own community-building efforts!
Speakers:
Heather Cook - Principal PM, Microsoft 365 Customer Advocacy Group 🎓: Bringing extensive expertise in customer advocacy, Heather will delve into strategies that have successfully driven engagement and loyalty within the Microsoft 365 community.
Allie Edwards - Customer Experience Manager, Microsoft Answers 💬: A specialist in community engagement, Allie will share her approach to creating meaningful interactions that elevate the customer experience.
Rie Merritt - Principal PM Manager, Azure Data, Elite Influencers & Community 🌐: In her role at Microsoft, she leads community engagement for the Azure Data Product Group with MVPs, Super Users, Regional Directors, two User Group networks, events, and the data community at large.
Martin Tatar - Community PM, Microsoft MVP Communities 🌟: With a focus on the MVP community, Martin will explore how to foster deep connections and sustain long-term engagement.
Hosted by:
Rebecca Houghton (SHE/HER) - Director, Digital Community Strategy, Customer Service and Support 💡: Rebecca will guide the discussion, bringing her vision and expertise in digital community strategy to ensure you walk away with practical, actionable takeaways.
This event is more than just a webinar; it’s a gateway to becoming a better community leader. We can’t wait to see you there! 🌟
Speakers
Martin Tatar
Microsoft
Community Program Manager | Microsoft MVP, RD, and MLSA Programs
Rebecca Houghton
Microsoft
Director, Digital Community Strategy, Customer Service and Support
Rie Merritt
Microsoft
Principal PM Manager, Azure Data Community
Heather Cook
Microsoft
Principal PM Manager for the Microsoft 365 Customer Advocacy Group, Collaborative Applications and Platform Group
Allie Edwards
Microsoft
Community Experience Manager, Microsoft Customer Experience and Success