If AI makes everything faster and smarter, what still makes human connection worth showing up for?

As AI becomes part of every workflow, what’s the real role of a community professional now — translator, curator, or connector?

AI is rewriting the rules of connection — but not the need for it. Before we dive into the CMX Circuit, let’s discuss: Where do you see the biggest opportunity (or risk) for AI in your community work right now?

If AI could help you strengthen human connection in your community, what would that look like?

What’s one part of your community work you’d never automate — and one you wish AI could take off your plate tomorrow?

How is AI reshaping what “community” means — and where do we draw the line between connection and automation?

You know your community drives impact — but getting leadership to see it? That’s the tricky part. When it comes to proving ROI, which challenge do you face most: gathering the right data or telling a story that resonates?

Discussion: Harnessing the Power of Collaboration in Our Community Collaboration is a powerful tool for community building and has the potential to transform and strengthen our social fabric. We invite you to share your thoughts and experiences on collaboration within our community. Consider the following questions to guide the discussion: What are some successful examples of collaboration you have seen or been a part of within our community? How can we encourage a more collaborative mindset among our community members? What challenges have you faced when trying to collaborate with others, and how did you overcome them? How can diverse perspectives enhance the collaborative efforts in our community? What role do you believe trust plays in facilitating successful collaboration? Your insights and experiences are invaluable in shaping a collaborative future for our community. Let's engage in a lively and constructive conversation to harness the collective potential within all of us!

We've just announced the Loop 2025 Agenda and it's STACKED! I personally have not seen a 24hr agenda before and it's incredible to see. Which topic on the Loop Agenda feels the most relevant to what you’re working on right now? Pro Tip: When you're scrolling through the Agenda, you'll see a little plus button (+) next to each session. you can click that plus to add the session to your own Agenda, and then see all your favourited sessions in one place!

Built and launched LivePerson's first Community site in late 2024. Still expanding, building, and learning. Looking forward to meeting everyone.